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Customer Service Assistant

Job Duties:

  • Dedicating in customer service, to provide professional consultation to prospective customers/ students who are interested in our public courses
  • Maintaining and increasing our client base through marketing initiatives
  • Delivering customer services; Maintaining sound relationship with all customers/ students
  • Handling incoming inquires to walk-in & phone-in customers
  • Assisting in the delivery of our training courses & events (both public course & corporate training events)

Requirement:

  • Higher Diploma or above
  • Good communication skills and phone manner, enjoy dealing with people from all walks of life
  • Customer oriented, hardworking, result oriented with positive attitude
  • Self-motivated, eager to learn, proactive and have good courteous manner
  • A confident and energetic team player, looking for long term career development
  • Native Cantonese with good command of English are preferred
  • Previous working experience in education sector is not necessary, on-job training & training courses would be provided


Application:

Interested parties please send Cover letter and full C.V. with present, expected salary to Mirin Mok, mirinmok@anchor.hk

 

 


Trainer/ Training Associate/ Part-time Trainer

We are committed to attracting and developing team members who share a passion and a commitment to CWT Integral Mind Training Centre, as a Trainer/ Training Associate/ Part-time Trainer with us, we are open to all topics/ contents of training, such as self-enhance courses, communication & presentation courses, management & leadership training, investment strategies, hobbies & interests, etc. all you need is to have solid experience in provide training


Job Duties:

  • Develop & deliver training courses to different audiences (corporate training courses, public training courses, seminars and marketing events), provide service coaching and field coaching
  • Prepare, review & enhance training materials in professional quality
  • Evaluate and explore more training resources for enhancing the training effectiveness
  • Ad hoc projects may be required 


Requirements:

  • Strategic communication and professional presentation skills
  • Deep understanding of the market situation in public training and corporate training
  • Passionate to help others and able to work in teams
  • Confident and highly self-motivated
  • Previous training experience is essential
  • Through understanding of current business issues in market
  • Proactive, organized, detail-minded, strong analytical-minded and willing to take up challenge
  • Some travels may be required 
  • Fluency in Cantonese/ Mandarin/ English 


Application:

Interested parties please send Cover letter and full C.V. with present, expected salary or cooperation plan to  Mirin Mok, mirinmok@anchor.hk